Shipping Policy for Tamim Energy
At Tamim Energy, we strive to provide a seamless and reliable shipping experience for our customers. Below is our detailed shipping policy:
1. Shipping Locations
We currently ship within [South Africa ]. If you are located outside this area, please contact us to discuss special arrangements.
2. Processing Time
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods and Delivery Times
We partner with trusted courier services to ensure timely and secure delivery. Delivery times vary depending on your location:
- National (Across South Africa): 2-4 business days.
4. Shipping Fees
- Free Shipping: Free Shipping Nationwide
- Expedited shipping options are available upon request at an additional cost.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment’s progress.
6. Delivery Policy
- All deliveries must be signed for upon receipt.
- If no one is available to accept delivery, our courier partner will attempt a second delivery. Additional charges may apply for re-delivery.
7. Damaged or Missing Items
- Please inspect your package upon delivery. If you notice any damage or missing items, report it to us within 48 hours at [ info@tamimenergy.co.za ].
- We will work with you to resolve the issue promptly.
8. International Shipping
Currently, we do not offer international shipping. For inquiries about international orders, please contact us directly.
9. Contact Us
For any questions or concerns about shipping, please reach out to us:
- Call Number: +27 76 478 0471
- Email: info@tamimenergy.co.za
- Address : 22 West Rd, Grassy Park, Cape Town, 7941, South Africa
- Monday – Saturday 08h00 AM – 17h00 PM
Thank you for choosing Tamim Energy. We are committed to powering your future with reliable and efficient solutions.